HOW WE WORK?
Keeping your website up to date and secured is important not just so it stays up, but also to show your customers that you’re current and growing.
Here is an article we published some time ago about the Top 7 Reasons Why You Should Upgrade Your Website. It will give you a good understanding why you should never neglect the website maintenance aspect of your online presence.
Ensuring your website is always functioning the way it should is something that always has to be a priority. What good is a beautiful website if a page doesn’t load or a contact form doesn’t send. We do a monthly checkup on every aspect of the website in order to have a smooth run without speedbumps.
As your business expands, so should your website. When your company gets a new achievement, new project, new staff, it’s important to reflect that on your site. Not only it’s great for potential customers to see you’re current, it’s also showing search engines that you’re relevant and should be considered to move up the ranking for search results.
Although you’ll easily be able to do basic revisions anytime you like, we will take care of small updates for you so you can focus on what you need to get done.
Have you ever been on a site where a link wasn’t working? Or where you submitted a form and got an error message back?
This type of things could result in turning off potential clients that come to your site. We regularly check for these type of issues and have an alert system that notifies us for any basic issues. That means we can get small fixes like that before anyone even noticed they happened.
Theme / Plugin Updates
Every website needs to be updated on a regular basis. Just like car that needs an oil change or things can start to get very messy (let alone costly). Plugin and theme updates are crucial as they remove any bugs or open back doors. Avoiding these updates could result in a website downtime.
If you aren’t sure what you’re doing, it’s important that you let a developer handle these updates to avoid broken pages or code being deleted.
When something goes wrong, sometimes the easiest way to fix everything quickly is to upload a backup.
We do a monthly backup of your entire site. If something does happen, and we cannot quickly fix it, we might be able to simply swap some files from the backup and the problem will be resolved right away.
We are always here to help. Whether you forgot how to change a block of text, or how to swap an image for a new one, we will guide you through the process. Our staff is always on top of it and ready to assist when needed.
When your business is growing, you can rest assure that your online presence is always operating at its best.
We ensure that your site is secure from hackers, bots, spam, and malware. Our alert system lets us know right away if an attack is being attempted to be made. This allows us to fully block it before it effects the site in any way.
In case you missed it, here are Top 16 Tips on Website Maintenance and Security (2019).
Malware & Spam Protection
Our monitoring system runs 24/7 which means your website is always protected. If malware does manage to get through, our malware removal system kicks in. Based on our experience fixing infected websites that came to us for help, most issues are resolved within the hour if not faster.
Technology moves fast, and just like us, code gets old as well. It’s very important to keep every variable and function up to date with the newest standards.
When we learn about new code deprecation or changes, we make sure to apply them to your site. This way you’re always running the freshest code, while following the search engine guidelines.
Having a well maintained website is great, but if the server goes down, then what good is the website?
We don’t just ensure your website is in tip top shape, we also monitor our servers around the clock. If a server gets overloaded, whether it’s from a bot attack of bad traffic or simply a malfunction, it’s important that we get that resolved as soon as possible to avoid any downtime.